Reelio - Privacy Policy

Welcome to Reelio. Your privacy is incredibly important to us. This Privacy Policy explains how Reelio ("we," "us," or "our") collects, uses, shares, and protects your information when you use our mobile application designed for following local cricket tournaments.

By downloading, installing, or using Reelio, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

To provide you with a seamless local cricket experience, we collect the following types of information:

Account & Profile Information: When you log in via your mobile number, we create your account. You may choose to provide and update your profile information, including your profile photo, name, age, gender, state, and city.
User-Generated & App Content: Content you view or interact with, such as live matches, feeds, images, videos, player profiles, and sponsor information.
Device & Usage Data: Basic technical data required to run the app efficiently, such as network connectivity status.

2. Device Permissions We Request

                We only ask for permissions that are strictly necessary
                for the app to function properly.
            

Permissions Used by This Application:

Internet: Used to load cricket content, stream match videos, fetch data from our servers, and enable Firebase push notifications.
Access Network State: Used to check internet connectivity before making network requests, ensuring a smooth user experience.
Post Notifications: Used to send you push notifications, including live match updates, alerts, and important announcements via Firebase Cloud Messaging.
Vibrate: Used to vibrate your device as part of notification alerts to draw your attention.
Receive Boot Completed: Used to restore notification services automatically after your device restarts, so you never miss important match alerts.
Wake Lock: Used to keep the processor briefly active while delivering time-sensitive notifications in the background.

Permissions Explicitly NOT Used:

Read Media Images & Read Media Videos: These permissions are explicitly removed. The app uses your device's system-built media picker to update your profile picture, meaning we never directly access your gallery or media files.
Advertising ID: This permission is explicitly removed. We do not track, collect, or use your Google Advertising ID for any tracking or targeted advertising purposes.

3. How We Use Your Information

We use the collected data for the following purposes:

To authenticate your login via your mobile number.
To personalize your profile (Name, Age, Location, etc.) and customize your app experience.
To deliver live scores, match feeds, and tournament updates.
To display tournament sponsors and upcoming match schedules.
To send you timely push notifications regarding live matches and local cricket news.
To maintain, troubleshoot, and optimize app performance.

4. Data Sharing and Third-Party Services

We value your trust and do not sell your personal data. We only share information under the following circumstances:

Service Providers: We use third-party services like Firebase Cloud Messaging solely to facilitate app functionalities (like push notifications). These providers only handle data required to perform their specific tasks.
Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

5. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, please note that no method of transmission over the internet or electronic storage is 100% secure.

6. Your Rights & Data Control

You have full control over your data within Reelio:

You can view and update your profile details (photo, name, age, gender, location) at any time directly in the app.
You can turn off push notifications at any time through your device settings.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date."